Cast of FalconsFAQ
Short answers. More on About.
I want work. How does it work?
Open the map, tap a role, hit Send my profile. If that role isn’t the one, tap Want to apply anyway? That sends your profile to the place, not an application for the role. They see it in Activity. It holds for 30 days. If nothing is listed, the pin says “No role listed. Send your profile anyway.” Every role shows how fast they promised a first message: 12, 24 or 48 hours, or 5 business days (weekdays only). If they miss it, you’ll see “Said 24 hours. No reply.” (with their promise).
Do I need to upload anything?
Nothing to upload. You fill in your profile once and send that.
I’m hiring. How does it work?
Drop a pin and post the role: type, pay, days or hours, what it’s like. Under the role you’ll see people near you who are available this week and do that kind of work. Message them, or hide them from the list. When you post, you pick your first-message promise (12, 24 or 48 hours, or 5 business days) and it shows on the role. It’s a first message, not a hiring decision. Hire on or off the app.
Casual only?
No. Casual, part-time and permanent roles go on the same map, same card, same button. Hospitality first. Other industries later, on the same map.
Is it free?
Free for workers. A role is free for now. It will be $25 for 14 days, GST included. Hire someone who already asked at that site and that role stays free. See Pricing.
What does an employer see about where I live?
Your suburb and a distance band (under 5 km, 5–15 km, 15 km+). Never a street address, never your pin. If you drop a pin for your home base we round it to about 500 m.
Are tickets checked?
No. Tickets on a profile are what the person says. Employers should check RSA, white card, licences or anything else the job needs before day one.
What’s “1 no-show reported”?
A no-show is an interview booked here that one side missed. The other side has 72 hours to dispute. No dispute path, no mark. Casual, part-time and permanent. Hospitality first. Other industries later.
Confirming an interview?
Proposing a time confirms that person.
If it’s more than 16 hours away, the other side taps Confirm by 12 hours before, or it cancels, no mark.
At 16 hours we remind whoever hasn’t confirmed.
Inside 16 hours, accepting confirms them too.
Was the pay what they posted?
After an interview or a start we ask you once, privately. One “no” never shows. If two or more different workers say no and the employer doesn’t dispute it, the role shows a plain line saying so.
Help?
Email hello@thecastoffalcons.com.